TERMS OF SERVICE

Last updated: 8 September 2026

Welcome to LunaCherry72.

These Terms of Service govern your use of the LunaCherry72 website and your purchase and use of digital products from our store.

By accessing this website or purchasing a product from LunaCherry72, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. About LunaCherry72

LunaCherry72 sells digital products, including digital planners, spreadsheets, templates, printable products and other downloadable or electronically supplied content.

Unless specifically stated otherwise in a product description, no physical product will be shipped.

Contact: scherrington@hotmail.com

2. Digital Products

Products purchased from LunaCherry72 are supplied digitally.

Depending on the product, you may receive a downloadable file, PDF, spreadsheet, template, access link or instructions for accessing your digital purchase.

Please read the full product description before purchasing to ensure that the product is suitable for your requirements.

3. Product Compatibility

Some LunaCherry72 products require third-party software or services such as Google Sheets, Microsoft Excel, a PDF reader, Canva or another application.

Where specific software, accounts or applications are required, this will be stated in the relevant product description.

It is the customer's responsibility to ensure they have access to the stated software or service and a compatible device before purchasing.

Third-party software and services are operated independently of LunaCherry72. Their availability, functionality and terms may change from time to time.

4. Digital Planners and Automated Products

Some LunaCherry72 products contain automated features, formulas, scripts, hyperlinks, checkboxes, filters or other interactive functionality.

Instructions supplied with the product should be followed to ensure that these features operate correctly.

Where a product uses a third-party platform such as Google Sheets, some functionality may require the customer to:

• sign into an appropriate account;
• make their own copy of a template;
• grant permissions required for included scripts or automated functionality; or
• use a supported browser or device.

Product descriptions will explain any material compatibility or functionality requirements.

5. Personal Use Licence

Unless the product listing specifically states otherwise, purchasing a LunaCherry72 digital product grants you a personal, non-exclusive and non-transferable licence to use the product.

You may use the purchased product for your own personal use.

You may not:

• resell or redistribute the product;
• share purchased files, templates or access links with others;
• upload the product to file-sharing websites;
• copy the product for commercial resale;
• claim the product or design as your own;
• modify the product and resell or redistribute the modified version;
• make the product available for others to download; or
• use any part of the product to create a substantially similar competing digital product for resale.

Copyright and all other intellectual property rights remain with LunaCherry72, unless otherwise stated.

6. Customer-Created Copies

Where a LunaCherry72 product is supplied as a template that requires you to create your own copy, that copy is for your personal use only.

You are responsible for maintaining your own copy and for any information or content you add to it.

We recommend keeping an appropriate backup of important information.

7. Prices and Payment

Prices are displayed on the website before checkout.

You agree to provide accurate billing and payment information when making a purchase.

Your order is not complete until payment has been successfully processed.

Any applicable taxes will be displayed or calculated where required.

8. Delivery of Digital Products

Digital products will normally be made available electronically following successful payment.

Access may be provided through a download, email, account area, webpage or third-party service, depending on the product.

If you experience problems accessing your purchase, please contact LunaCherry72 using the contact information provided on this website.

9. Cancellation Rights for Digital Content

UK consumers normally have cancellation rights when purchasing online. However, special rules apply to digital content supplied immediately.

Where you request access to digital content during the applicable cancellation period, you may be asked to expressly consent to immediate supply and acknowledge that your right to cancel will be lost once supply of the digital content begins.

Your cancellation right is lost only where the legal requirements for consent and acknowledgement have been satisfied and supply has begun. UK government guidance specifically requires sellers providing immediate digital downloads to obtain the customer's agreement to immediate supply and acknowledgement that the cancellation right will be lost.

Please also see our Returns & Refund Policy.

10. Refunds

Because our products are digital, change-of-mind refunds are not normally available once the digital content has been supplied and any applicable cancellation right has been validly lost.

However, this does not affect your statutory rights.

If your digital content is faulty, not as described or otherwise fails to meet applicable legal requirements, please contact us so that we can investigate and provide an appropriate remedy.

UK law provides statutory protections for digital content, including requirements relating to satisfactory quality and conformity with its description.

Please refer to our Returns & Refund Policy for further information.

11. Technical Support

If you experience a genuine technical problem with a LunaCherry72 product, please contact us with details of the issue.

Where reasonably possible, we will help identify the problem and provide appropriate guidance.

We cannot guarantee compatibility with software, devices, browsers or third-party services that were not identified as supported in the product description.

12. Updates and Changes

Digital products may occasionally be updated to improve functionality, correct errors or make other improvements.

Purchasing a product does not automatically guarantee access to every future version, redesign, additional feature or separately released product unless this is specifically stated in the product description.

13. Third-Party Services

Our products or website may contain links to or rely upon third-party services.

For example, certain products may use services provided by Google, Canva, Shopify or other providers.

These organisations operate independently and have their own terms, privacy policies and service availability.

LunaCherry72 is not responsible for interruptions, modifications or discontinuation of independent third-party services. Nothing in these Terms excludes any responsibility that cannot lawfully be excluded.

14. Intellectual Property

The designs, layouts, graphics, templates, spreadsheets, formulas, written instructions, branding and other original content supplied by LunaCherry72 are protected by applicable intellectual property laws.

Purchasing a product does not transfer ownership or copyright to the purchaser.

You receive only the licence to use the product described in these Terms or in the individual product listing.

15. Prohibited Use

You must not use this website or our products:

• for unlawful purposes;
• to infringe intellectual property rights;
• to distribute malicious software;
• to attempt unauthorised access to our website or systems;
• to reproduce or distribute our products without permission; or
• in any way prohibited by applicable law.

16. Product Information

We make reasonable efforts to ensure product descriptions, images, demonstrations and other information accurately represent our digital products.

Colours and appearance may vary depending on the customer's screen, device or software.

Where screenshots or demonstration data are used, these may contain example information intended to demonstrate how the product works.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, or limits any statutory rights that cannot legally be excluded.

To the extent permitted by law, LunaCherry72 is not responsible for losses caused solely by circumstances outside our reasonable control or by a customer's failure to follow clearly stated product requirements or instructions.

18. Changes to These Terms

We may update these Terms from time to time, for example to reflect changes to our products, services or applicable requirements.

The Terms applying to your purchase will be those presented to you when the relevant contract was made, except where changes are required by law or otherwise lawfully agreed.

19. Governing Law

These Terms are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you based on where you live.

Nothing in these Terms affects any rights you have under applicable consumer law.

20. Contact Us

If you have questions about these Terms or require assistance with a purchase, please contact:

LunaCherry72
Email: scherrington@hotmail.com